I enjoy visiting gwlittle.com.
G. W. Little is small company that sells products marketed to owners of small lap dogs. I visit their website often because entice me by frequently emailing me coupons! I also visit the website because I have a small dog that I love to shop for and they have really cute stuff. I’ve bought lots of stuff from G.W. Little. They have great customer service.
I dislike visiting is att.com.
Well, we all know what type of company ATT is. I used to go to this website frequently before I got my iPhone. I was always looking for the newest, best smartphone! I have done business through this website several times.
“7C Framework”
1.) Context
gwlittle – This website has a soft pink background and is accented with rose pink and hot pink. It has lots of pictures of cute puppies on a video on the home page. There is an easily accessible menu to the left side that slides out. It’s very easy to navigate and they have a pink “sniff” bar (search bar, in doggy talk!) This website is never slow. It seems very well designed. (I couldn’t find in the slides about the functional, aesthetic, or integrated part for either one of the websites.)
att.com – This website has a very cold, business-like feel. The homepage isn’t very welcoming and the pictures take forever to load. It’s very confusing when you just want to search for cell phones because there is not a button that just says “cell phones.”
2.) Content
gwlittle.com – The subject matter presented on this website is small dog products. The homepage has a slideshow of new or hot products, contact info, and a menu, among other small things. This website is always timely.
att.com – The subject matter presented on this website is electronic communication devices, and TVs. On the homepage, there is a slideshow of three different advertisements. They take a long time to change to the next advertisement. They also show some price promotions.
3.) Community
gwlittle.com – I haven’t noticed any way for customers to contact each other on this website. They have a page for testimonials and product reviews, though.
att.com - I haven’t noticed a online community for att customers, either, but then again, even if they had one, I probably wouldn’t be able to find it due to their weird website.
4.) Customization
gwlittle.com – This site has an online “personal shopper” based on your interests and previous purchases. You can subscribe to their “Deal of the Day” coupon emails. You can even create an account where you can put in your dog’s birthday!
att.com – Of course you can sign into your wireless account, where it saves your information and you can add or remove services or buy phones, but that’s about as far as it goes.
5.) Communication
gwlittle.com – I think this website is mostly broad-cast style.
att.com - I would call this website broad-cast style also.
6.) Connection
gwlitte.com – This website doesn’t have many link s to other sites. I think they are just trying to promote their site.
att.com - This website doesn’t have any links to other sites.
7.) Commerce
gwlittle.com – Of course this site has the ability to make financial transactions!
att.com – Yes, this site, too, has the ability to make (many) financial transactions.
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